Terms & Conditions
Welcome to 321Robots!
By using 321robots.com or purchasing our courses, you agree to the following Terms & Conditions.
1. Our Courses
321Robots provides online robotics courses, programming tutorials, building instructions, and educational resources for students, teachers, coaches, and robotics enthusiasts.
Our courses are intended for educational purposes.
2. Course Access and Delivery
Purchased courses are delivered digitally through our website.
Access is granted automatically after successful payment, allowing customers to begin learning without waiting for manual enrolment.
Most courses include a minimum of 12 months of access from the date of purchase. The exact access period is stated in the individual course’s purchase terms.
Some courses may offer longer access periods. Purchasing a course does not guarantee lifetime access unless expressly stated.
Course access is linked to your account and cannot be transferred or shared without permission.
No physical products are shipped unless expressly stated in the product description.
3. Payments
All prices are displayed at checkout. Applicable taxes may be added where required by law.
Payments are processed securely through authorised third-party payment providers.
After successful payment, customers receive access to their purchased courses through their accounts.
4. Refunds and Cancellations
Our courses are digital products, and purchases are generally non-refundable once access has been provided and any applicable statutory cancellation right has been validly lost or expired.
Under UK consumer law, customers may have a 14-day cancellation right. For qualifying digital content supplied immediately, this right may be lost once supply begins if the customer has expressly consented to immediate access, acknowledged the loss of the cancellation right, and received the required confirmation.
Nothing in these Terms affects your statutory rights if a course is faulty, not as described, or otherwise fails to meet applicable legal requirements.
For further information, please refer to our Refund Policy.
5. Copyright and Course Materials
All original courses, videos, robot designs, programming tutorials, and educational materials created by 321Robots are protected by copyright and other applicable intellectual property laws.
You may use purchased materials for personal learning and educational purposes within the scope of your licence.
You may not:
Share your account with others.
Copy or redistribute paid course materials without permission.
Resell or republish our content.
Upload our paid materials to other websites or platforms.
Claim our original materials as your own.
Teachers and coaches may use the knowledge gained from our courses to teach students. Sharing protected course materials requires appropriate permission or licensing.
6. Robotics Competitions
321Robots provides independent educational resources for robotics competitions.
We are not affiliated with or officially endorsed by LEGO, FIRST LEGO League, World Robot Olympiad, or other competition organisers unless expressly stated.
Competition rules and requirements may change. Always refer to official competition documents.
We do not guarantee specific competition results.
7. Technical Requirements
Some courses require specific robotics kits, software, or additional equipment.
Unless expressly stated, these items are not included in the course purchase.
Please review the course requirements before purchasing.
8. Website and Account Use
You agree to use our website responsibly and keep your account credentials secure.
We may suspend accounts involved in fraud, unauthorised content sharing, or serious violations of these Terms, subject to applicable law.
9. Course Updates and Availability
We may update courses to improve content, correct errors, or reflect changes in robotics technology and competition rules.
If a course is discontinued during your purchased access period, we will take reasonable steps to maintain access or provide an appropriate remedy.
Access to future courses or new competition seasons is not automatically included unless expressly stated.
10. Disclaimer and Liability
Our courses are provided for educational purposes. Results may vary depending on equipment, software, assembly, and programming.
We are not responsible for competition outcomes or issues caused by independent third-party products and services, except where liability cannot legally be excluded.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded.
11. Privacy
Your personal information is handled according to our Privacy Policy.
12. Changes to These Terms
We may update these Terms when necessary. Changes will be published on this page.
Updates will not remove existing contractual or statutory rights where prohibited by law.
13. Governing Law
These Terms are subject to the applicable laws of the United Kingdom, with the specific governing jurisdiction to be confirmed.
Mandatory consumer protection laws applicable to customers remain unaffected.
14. Contact Us
For questions about our courses, purchases, or these Terms, please contact:
321Robots
Email: support@321robots
Website: 321robots.com
Operated by: Surrogate Robotics Ltd | Sketch Robotics
Registered Address: Office 3767, 182 – 184 High Street North East Ham London E6 2JA GB
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